Privacy notice.

Effective September 24, 2026. This notice describes information collected through chimneystlouis.com.

Information you choose to provide

An appointment request may include your name, email, phone number, property address, requested service, preferred timing, and notes. Avoid submitting payment information, access codes, or other sensitive information in the message field.

Why we use it

We use request details to evaluate coverage, understand the requested service, respond to you, and coordinate possible appointments. Submitting the form does not enroll you in marketing texts or create a confirmed booking.

Storage and service providers

Request records are stored in private cloud storage used to operate the site. Authorized service providers may process information for hosting, security, and request delivery. Request details are not published on the website or used to create public homeowner lists.

Technical information

The hosting provider may process basic request and security logs. The form uses a short-lived request token and a hash of the request’s network address to help limit automated abuse. Campaign parameters in a page URL may be included with a request to understand how an inquiry reached us. This site does not use advertising pixels or third-party behavioral tracking in its current implementation.

Your choices

Providing a phone number is optional. To ask about access, correction, or deletion of a request, submit a contact request identifying your prior inquiry. We may need to verify that the request is yours before disclosing or changing information.

Retention and updates

Information is retained while needed to respond to the inquiry and administer any resulting service, subject to applicable obligations. This notice will be updated if the way the site handles personal information changes.